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We email your tickets as soon as your payment is confirmed. To see them again, use Find my tickets: enter your email address and order code, and we email you a secure link to them.

Show the QR code on each ticket at the door, on your phone or printed. A screenshot works too. Each ticket can be scanned in only once.

No. You check out with your email address, and your email and order code are all you need to find your tickets again.

Each event’s organizer sets its refund policy, and the event page shows it under Good to know. Questions about a refund go to the organizer.

It depends on the event. The event page says under Good to know whether its tickets can be passed on.

Any service fee is shown with the ticket price and again in the order summary, before you pay.

Payments are processed by our payment provider. Your card details go straight to them and are never stored by TicketDynasty.

Pick an event on the Become a sponsor page, choose a package and send a request. The organizer gets back to you to agree the details and sends an invoice; nothing is charged when you ask.

On events that offer it, you can pay for meals for the performers. The organizer uses every gift to feed the artists on the night, and you get a receipt by email.